More reviews, steadily
A simple system that asks happy customers for a review at the right moment.
Home/Services/Reviews and reputation
What people find
when they look you up.
Before customers call, they read your reviews and search your name. We help you earn more reviews, reply to them well, and deal with what is hurting you.
Your reviewsExample
4.1★★★★☆47 reviews
- Replies to reviews3 of 47
- Most recent review7 months ago
What is included
Reputation work
that customers can see.
Replies to every review
Prompt, professional replies to good and bad reviews, written in your voice.
Handling bad reviews
Replying the right way, and reporting reviews that break Google's rules.
Your name in search
What shows up when someone searches your business name, and what can be done about it.
What AI says about you
AI assistants summarise your reviews. We check what they tell people.
Monthly tracking
Your rating, review count and reply rate tracked over time.
Why replies matter
One bad review with no reply
can outweigh ten good ones.
Customers read the lowest reviews first. A bad review with no reply looks like a business that does not care. The same review with a calm, helpful reply often reassures people.
Nobody can legitimately delete an honest review. We make sure every review gets a good answer and that the record keeps growing.
Review healthExample
- New reviews per month0.4
- Reply rate6%
- Average rating4.1
- Oldest unanswered bad review14 months
How it works
How reputation
work runs.
Review
We read your reviews, your rating trend and what shows up for your name.
Respond
We reply to the backlog and set up replies for new reviews.
Grow
We set up a simple way for real customers to leave reviews.
Track
We report your rating, volume and reply rate every month.
Questions
Questions about
reviews.
Can you remove bad reviews?
Only reviews that break Google's rules, such as fake or abusive ones, and only Google decides. We report those and help you reply to the rest.
Do you write fake reviews?
No. Fake reviews break Google's rules, can break the law, and can get your profile suspended.
How do you get more reviews?
By making it easy for real customers to leave one, with a short message at the right time after the job.
What if the problem is an old article or post?
We look at what ranks for your name and work on putting accurate, current information above it.
See what they see
Find out what customers
and AI say about you.
Your free report includes what the assistants say when someone asks about your business.
The report is free. No credit card is required.